COVID-19 Update

Learn more about our commitment efforts today and always.
SAFETY FIRST

Our Focused and Conscious Approach

As the COVID-19 (coronavirus) pandemic evolves, we are taking extra precautions to care for our family – our Team Members and you. We are actively monitoring COVID-19 by staying close to the official guidance provided by the National Institue for Public Health and Environment- RIVM (Rijksinstituut voor Volksgezondheid en Milieu), Expert Authorities, the Horeca Association and all government guidelines and mandates. This page will serve to answer questions our Customers may have about Hamra Street during this time and will be updated as more information is available. You can easily request more information by completing the form below.
  • WHAT WE’RE DOING FOR OUR GUESTS
  • WHAT WE’RE DOING FOR OUR TEAM MEMBERS
WHAT WE’RE DOING FOR OUR GUESTS

What measures have you taken to ensure the safety of your Guests?
The safety of our Guests and Team Members is our highest priority at this time. Following guidance from the RIVM, we immediately implemented enhanced cleaning and disinfecting procedures for high-trafficked areas, surfaces and equipment, such as tables, table top devices, menus and more. We have also updated our health & cleanliness standards to be more stringent and descriptive about our handwashing standards, social distancing practices and disinfecting frequency.

Are we following proper social distancing guidelines?
Oh yeah! Our social distancing policy comes to life with our Guests’ health and safety as our main priority. Here’s how we’re making it happen:
  • We’re maintaining the recommended 1.5m social distancing policy at all times.
  • We’re encouraging our Guests to pay online to reduce physical touchpoints.
  • We implemented contactless payment options.
Can I get contactless Curbside service?
Absolutely! When placing an order with us on diegoburgers.com, select Curbside as your checkout option, then park in a designated spot once you reach the restaurant. You can open your trunk when your order comes out and our Team Members will place your food directly in your trunk.
WHAT WE’RE DOING FOR OUR TEAM MEMBERS
What steps are we taking to make sure Team Members have a safe work environment?
We’re putting Guest and TM safety at the top of our list right now, and it all focuses around these key areas:
  • Maintaining the recommended 1.5m of social distancing between each other while working inside and outside the restaurant.
  • Wearing face masks at all times.
  • Washing our hands for a minimum of 20 seconds every 30 minutes and after touch points such as handling payment.
  • Using disinfectant shown to be effective against COVID-19.
  • Increasing the amount of wellness checks we all do with each other.
We are continuing to closely follow expert recommendations to ensure the health and safety of our Team Members. Team Members that develop similar symptoms of COVID-19 are immediately excluded from our restaurant until it is safe for them to return.

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    085 200 7566


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    Tue – Fri: 15.30 – 21:30
    Weekend: 13:00 – 21:30

    Kerkstraat
    1211CM Hilversum
    The Netherlands

    CORONAVIRUS UPDATE:

    HOW WE ARE PUTTING HEALTH AND SAFETY AS OUR TOP PRIORITY

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